Crichlow leads Charter’s D&I efforts, continually pushing the operator to do more to support employees and the communities it serves. Last year, she assumed responsibility for Charter’s community impact function, including employee volunteerism. She’s helped launch several programs supporting non-profits, businesses and minorities, including the Spectrum Community Investment Loan Fund. “I am very fortunate that my personal commitment aligns with my profession. Through my work as a D&I champion, I have the opportunity to engage with, advocate for, and support underserved communities each and every day,” she says.
The conversation about racial injustice in 2020 has been… a wake-up call that diversity and inclusion is still lacking in too many parts of society.
In what ways can companies best show a sincere commitment to diversity and inclusion?
A company that’s sincere about its commitment to D&I needs a vision of where it wants to go, a strategy for how to get there, and accountability mechanisms to drive implementation across the entire company.
Companies that are truly committed to D&I change the way they recruit and develop their workforce, and build inclusive cultures where everyone feels heard and is motivated to do their best work. They also tailor their products and services to meet the needs of their customers, work with suppliers who reflect the communities they serve, and partner with community organizations to make lasting improvements in the lives of people who have too often been left behind.
How have you been a champion of diversity & inclusion in your professional life?
I am very fortunate that my personal commitment aligns with my profession. Through my work as a D&I champion, I have the opportunity to engage with, advocate for, and support underserved communities each and every day. I have also valued the crucial role mentors have played in helping me advance in my career, so I pay it forward by mentoring and coaching people entering the workforce – especially those from backgrounds that are underrepresented in the corporate sector.
We can all make a difference in the professional lives of those who follow in our footsteps. Whether serving as a mentor or sponsor – both informal and formal – or creating a work environment in which everyone’s voice is heard.