The latest in:
CTAM
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Premium Content
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Premium Content
07/06/2026
UX Streaming Frustrations
Streamers take note. A new CTAM Hub Entertainment study found poor user experience was cited by 36% of viewers who canceled a streaming subscription.
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Premium Content
11/17/2025
Bye Scammer: CTAM Fights Fraud in New Campaign
CTAM is launching “Bye, Scammer,” a new initiative designed to teach consumers how to recognize the most common forms of online fraud. CFX got an exclusive first look at the campaign.
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Premium Content
10/30/2025
Honors
CTAM named Charter EVP, Communications Cameron Blanchard as the recipient of the 2025 Beacon Award, recognizing communications leaders’ contributions to the industry.
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09/18/2025
In the Wild: CFX Joins the Syndeo Institute’s CX Convo
CFX Editorial Director Amy Maclean joined industry all-stars Char Beales, Mark Snow and Wyatt Barnett for an oral history segment for the Customer Experience [CX] Archive of the Barco Library at the Syndeo Institute at the Cable Center.
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09/12/2025
What We’re Reading: “Fast Forward: The Birth of Video Streaming, Media’s Wild Child”
Our bookshelf is overflowing with three industry books releasing this month, so we’re taking a look at Craig Leddy’s latest release “Fast Forward: The Birth of Video Streaming, Media’s Wild Child.”