The latest in:
CTAM
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Premium Content
07/06/2026
UX Streaming Frustrations
Streamers take note. A new CTAM Hub Entertainment study found poor user experience was cited by 36% of viewers who canceled a streaming subscription.
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Premium Content
11/17/2025
Bye Scammer: CTAM Fights Fraud in New Campaign
CTAM is launching “Bye, Scammer,” a new initiative designed to teach consumers how to recognize the most common forms of online fraud. CFX got an exclusive first look at the campaign.
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Premium Content
10/30/2025
Honors
CTAM named Charter EVP, Communications Cameron Blanchard as the recipient of the 2025 Beacon Award, recognizing communications leaders’ contributions to the industry.
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09/18/2025
In the Wild: CFX Joins the Syndeo Institute’s CX Convo
CFX Editorial Director Amy Maclean joined industry all-stars Char Beales, Mark Snow and Wyatt Barnett for an oral history segment for the Customer Experience [CX] Archive of the Barco Library at the Syndeo Institute at the Cable Center.
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09/12/2025
What We’re Reading: “Fast Forward: The Birth of Video Streaming, Media’s Wild Child”
Our bookshelf is overflowing with three industry books releasing this month, so we’re taking a look at Craig Leddy’s latest release “Fast Forward: The Birth of Video Streaming, Media’s Wild Child.”
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08/05/2025
What We’re Listening to: CTAM’s ‘Thinking Out Loud’ with BritBox’s CMO
We’re unabashed fans of CTAM’s “Thinking Out Loud” podcast, which features CEO Vicki Lins interviewing some of media’s top innovators to uncover how they tick. Lins was joined by BritBox CMO Diana Pessin in the latest episode.