The latest in:
AI
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Premium Content
07/29/2026
NCTC Members Test AI’s Potential
Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all.
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Premium Content
07/27/2026
Memo From Legal
With AI a prevalent theme at this week’s NCTC and ACA Connects’ Independent Show, general counsel had a few precautions to share at a breakout panel.
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Premium Content
07/10/2026
Industry Hopes to Capture Disney Magic
CFX Download gets real with the heads of NCTC and ACA Connects about what it will be like to have Disney’s top distribution exec at this year’s Independent Show. The conversation covers everything from distribution to AI and public policy.
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Premium Content
07/07/2026
Lumen’s Alkira Deal
Lumen closed its acquisition of enterprise cloud networking platform Alkira.
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Premium Content
07/07/2026
Guest Column: Why The Independent Show Matters Now
The future of independent broadband will not be defined by who can imagine the most change. It will be defined by who can make change easier to execute.
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Premium Content
07/01/2026
FTC Policy Statement Takes Aim at State AI Laws
The FTC has proposed a policy statement warning that AI companies secretly steering their systems toward undisclosed ideological goals may be deceiving consumers in violation of Section 5 of the FTC Act.