Gosalia’s emphasis on technological innovation not only serves current customers’ constant need for cutting-edge tech, it also drives growth by creating new business opportunities. This includes developing a personal response system to help aging customers live safely in their homes. Her team introduced a new business line with comprehensive commercial IoT solutions, connecting half a million automotive vehicles. Gosalia knows this type of innovation is every bit as vital as are competitive assessments, marketplace evaluations and strategic business planning. To boot, the multilingual strategy pro also oversees the company’s advertising division, Cox Media.