Customer Service | Cablefax

Premium Content

05/02/2019

Fix It!

Try it yourself. How do you like it? If you don’t, it’s likely your customers don’t either. Fix it.

By Cablefax Staff

Found in: DBS / DirecTV / Comcast / Steve Effros / Customer Service / Verizon / TiVo / EchoStar / Bill Bresnan
Premium Content

08/21/2018

Mediacom Opens Bilingual Customer Support Center

Mediacom opened the company’s new bilingual customer support center and a new customer retail store in Apache Junction, AZ.

By Cablefax Staff

Found in: Broadband / Mediacom / Customer Service
07/27/2017

Technology Advancements Can Benefit Customer Service

SCTE/ISBE CTO Chris Bastian offers his take on how investing in the latest technology can improve customer service and overall user experience.

By Cablefax Guest Columnist

Found in: SCTE / Chris Bastian / Customer Service

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