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Joe Russo
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Premium Content
03/22/2023
Verizon Testing Enhanced Customer Service Tools
Verizon is making major upgrades to its 5G networks, and in anticipation of potential problems, it is also working on how to improve its customer service experience.
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Premium Content
03/06/2023
Verizon Executive Shakeup
Verizon’s Consumer Group is getting its third official leader in as many years with Sowmyanarayan Sampath taking over the role. He transitioned into the role of EVP/CEO of the division Friday and out of his previous position as CEO of Verizon Business.