The latest in:
J.D. Power
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Premium Content
02/11/2026
T-Mobile Looks Far Beyond 4Q25
T-Mobile hosted a Capital Markets Day presentation Wednesday that was about more than its 4Q25 earnings numbers, FY26 guidance and hyping up wireless wins.
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Premium Content
01/29/2026
Consumer Cellular Tops Survey
Cable is making inroads as mobile virtual network operators, just not in the latest J.D. Power Wireless Carrier Satisfaction Study.
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Premium Content
01/15/2026
T-Mobile Tops J.D. Power Network Quality Study
T-Mobile was ranked highest in five of the six regions surveyed for J.D. Power’s 2026 U.S. Wireless Network Quality Performance Study.
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Premium Content
09/18/2025
Study: Cable Subs Staying Put Despite Low Satisfaction
J.D. Power’s 2025 U.S. Television Service Provider Study found that cable customers are sticking with their providers despite lower satisfaction levels than streaming.
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Premium Content
01/30/2025
Wireless Satisfaction Falls, J.D. Power Finds
J.D. Power’s 2025 U.S. Wireless Customer Care Study–Volume 1 found overall satisfaction with wireless customer care decreased for the first time in two years.
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Premium Content
02/27/2024
J.D. Power Releases 2024 Customer Care Study
T-Mobile, Charter’s Spectrum Mobile and Consumer Cellular each won their respective network operator categories in J.D. Power’s 2024 U.S. Wireless Customer Care Study–Volume 1.