The latest in:
J.D. Power
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Premium Content
09/18/2025
Study: Cable Subs Staying Put Despite Low Satisfaction
J.D. Power’s 2025 U.S. Television Service Provider Study found that cable customers are sticking with their providers despite lower satisfaction levels than streaming.
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Premium Content
01/30/2025
Wireless Satisfaction Falls, J.D. Power Finds
J.D. Power’s 2025 U.S. Wireless Customer Care Study–Volume 1 found overall satisfaction with wireless customer care decreased for the first time in two years.
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Premium Content
02/27/2024
J.D. Power Releases 2024 Customer Care Study
T-Mobile, Charter’s Spectrum Mobile and Consumer Cellular each won their respective network operator categories in J.D. Power’s 2024 U.S. Wireless Customer Care Study–Volume 1.
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Premium Content
11/17/2023
Subscribers Staying Loyal to Live TV Streaming Services
Customers that try live streaming services are some of the most loyal of them all, according to the latest J.D. Power data.
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Premium Content
09/28/2023
DISH Tops J.D. Power Survey
Make it six consecutive years DISH finds itself at the top of J.D. Power’s 2023 U.S. Television Service Provider Satisfaction Study.
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Premium Content
09/29/2022
J.D. Power Posts Provider Satisfaction Study
DISH found itself as the highest-rated national cable/satellite provider for a fifth consecutive year, according to J.D. Power’s 2022 U.S. Television Service Provider Satisfaction Study.