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T-Mobile Tops J.D. Power Rankings
T-Mobile stood on top among MNOs in volume two of J.D. Power’s 2022 U.S. Wireless Customer Care Study. The study was based on 15,986 customers who contacted their respective carrier’s customer care department from the past three months, and scores were recorded on a 1,000-point scale.
T-Mobile Sued For Misleading Metro Customers
T-Mobile has been accused of using abusive sales tactics on New York City metros and charging NYC customers more than what they should have been.