metro | Cablefax

Premium Content

01/30/2025

Wireless Satisfaction Falls, J.D. Power Finds

J.D. Power’s 2025 U.S. Wireless Customer Care Study–Volume 1 found overall satisfaction with wireless customer care decreased for the first time in two years.

By Cablefax Staff

Found in: metro / Cricket / Consumer Cellular / AT&T / Mint Mobile / charter / Visible / Xfinity Mobile / Verizon / T-Mobile / J.D. Power / Spectrum Mobile / Boost Mobile
Premium Content

08/23/2023

T-Mobile Trying to Win Over Cable’s Wireless Subs

Metro by T-Mobile’s latest marketing campaign directly targets Spectrum Mobile and Xfinity Mobile customers.

By Cablefax Staff

Found in: Xfinity Mobile / T-Mobile / Spectrum Mobile / metro / Metro by T-Mobile / Affordable Connectivity Program / ACP / FCC
Premium Content

07/28/2022

T-Mobile Tops J.D. Power Rankings

T-Mobile stood on top among MNOs in volume two of J.D. Power’s 2022 U.S. Wireless Customer Care Study. The study was based on 15,986 customers who contacted their respective carrier’s customer care department from the past three months, and scores were recorded on a 1,000-point scale.

By Cablefax Staff

Found in: boost / U.S. Wireless Customer Care Study / AT&T / Xfinity Mobile / Verizon / T-Mobile / J.D. Power / Spectrum Mobile / metro
Premium Content

09/09/2019

T-Mobile Sued For Misleading Metro Customers

T-Mobile has been accused of using abusive sales tactics on New York City metros and charging NYC customers more than what they should have been.

By Cablefax Staff

Found in: New York City / metro / T-Mobile / MetroPCS NY

THE SKINNY

The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.

The latest in:
metro

Wireless Satisfaction Falls, J.D. Power Finds

T-Mobile Trying to Win Over Cable’s Wireless Subs

T-Mobile Tops J.D. Power Rankings

T-Mobile Sued For Misleading Metro Customers

The Daily

Connolly Out at Disney

Calendar

2025 Faxies Awards Faxies Nominations Open! Final deadline: 4/4/25

Jobs