Ward-Maupin has led a digital and customer experience strategy for Comcast Business that has picked up recognition from dotCOMM, Webby and American Business Awards. But more important, it’s resonating with customers, surpassing internal goals. She also led the launch of Comcast RISE, a program to support minority-owned SMBs that’s bestowed more than $125 million in support since its launch in 2020.
“I regularly attend SXSW to see the latest tech advancements, innovations and other cutting-edge developments and to think about how I can apply them to my work.”
If you took a six-month sabbatical, how would you spend it? Without a doubt, I would spend time with friends and family. We often get caught up with our busy schedules, and don’t prioritize this. I would also pursue a passion project. The intersection between healthcare outcomes and technology leveraging AI could transform our lives. I’d love to research more into how we can harness this technology to improve patient care and make our healthcare systems more efficient.