The latest in:
MTC
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Premium Content
07/29/2026
NCTC Members Test AI’s Potential
Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all.
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Premium Content
04/16/2019
Insight TV Strikes Carriage Agreement with NCTC
Insight TV has reached an agreement with NCTC, allowing NCTC member companies to opt in under the terms of that deal.