The latest in:
JD Power
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Premium Content
09/18/2026
Cable TV’s Customer Satisfaction Gains
JD Power’s 2026 U.S. Television Service Provider Satisfaction Study shows how MVPDs are making headway in customer satisfaction.
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Premium Content
08/03/2026
Wireless Customer Satisfaction Up, But AI Questions Remain
Wireless carriers continue to make progress with customer satisfaction, according to Vol. 2 of JD Power’s 2026 wireless carrier study.
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Premium Content
10/21/2022
Awards
The Wireless History Foundation inducted four industry figures to the Wireless Hall of Fame on Thursday.
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Premium Content
02/03/2022
JD Power Sets Wireless Winners
T-Mobile emerged as the top mobile network operator (823) in JD Power’s 2022 U.S. Wireless Customer Care Study, Volume 1.
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Premium Content
08/12/2021
Spectrum Mobile, T-Mobile Top JD Power
Spectrum Mobile and Metro by T-Mobile ranked highest (816) among virtual network operators in the JD Power 2021 U.S. Wireless Purchase Experience Mobile Virtual Network Operator Performance Study, Volume 2.
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Premium Content
07/15/2021
AT&T on Business Wireline High
AT&T is celebrating after another big win at JD Power ’s 2021 Business Wireline Satisfaction Awards.