The latest in:
JD Power
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Premium Content
08/03/2026
Wireless Customer Satisfaction Up, But AI Questions Remain
Wireless carriers continue to make progress with customer satisfaction, according to Vol. 2 of JD Power’s 2026 wireless carrier study.
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Premium Content
10/21/2022
Awards
The Wireless History Foundation inducted four industry figures to the Wireless Hall of Fame on Thursday.
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Premium Content
02/03/2022
JD Power Sets Wireless Winners
T-Mobile emerged as the top mobile network operator (823) in JD Power’s 2022 U.S. Wireless Customer Care Study, Volume 1.
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Premium Content
08/12/2021
Spectrum Mobile, T-Mobile Top JD Power
Spectrum Mobile and Metro by T-Mobile ranked highest (816) among virtual network operators in the JD Power 2021 U.S. Wireless Purchase Experience Mobile Virtual Network Operator Performance Study, Volume 2.
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Premium Content
07/15/2021
AT&T on Business Wireline High
AT&T is celebrating after another big win at JD Power ’s 2021 Business Wireline Satisfaction Awards.
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Premium Content
01/27/2021
Streaming Still Growing
The latest research from J. D. Power finds viewers increased their average number of streaming providers to four in December from three in April 2020, with the average monthly household spend on all streaming services increasing commensurately to $47 from $38.