With the spinoff from Altice’s parent company now complete, Goei can focus his full attention on bringing new services and technologies to customers and launching the new Altice One entertainment experience. Next year, Goei will lead the company into the wireless space with a strategic full MVNO agreement with Sprint. And to ensure that the company is as diverse as its offerings, Goei serves as chair of the executive council of Altice USA’s Diversity and Inclusion program. “Having a variety of different backgrounds and perspectives across all levels of the organization provides the ability to make comprehensive, informed decisions to serve the many different needs and wants of diverse customer bases,” he says.
In what areas should the industry step up its efforts with regard to diversity and inclusion?
To have a truly diverse company, diversity can’t just be a “check box” on the way to forming your corporate culture. Having a variety of different backgrounds and perspectives across all levels of the organization provides the ability to make comprehensive, informed decisions to serve the many different needs and wants of diverse customer bases. When you can look around your company and you can witness a lot of diverse perspectives without actively checking, that’s the goal that we are looking to achieve.
What’s your best advice to someone just entering the video content/distribution industry?
The people entering the industry today are the ones who will be leading it in a few years down the road. I encourage any newcomers to raise their hand and question everything. Don’t be afraid to share new ideas—technology is evolving and the industry changes every day. And when it comes to emerging technologies, the opinion of a newcomer even with limited hands-on experience can be just as valuable as those of some of the more senior people in the room.
What’s been the most dramatic change in your sector of the business today vs. three years ago?
The amount of choice consumers are faced with is incredible and the options for content consumption grow all the time. It’s a really good change both for consumers and for our business—customers have greater control over their entertainment and connectivity experience, and we can better meet their needs through a variety of new bundles and innovative offerings, like our new entertainment platform that combines traditional TV service and over the top content in one integrated platform. We’re excited to continue to evolve our offerings to meet the changing behaviors of our customers.