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Premium Content
11/15/2019
People
WOW! appointed John Roy as vp, engineering operations. Roy has held leadership positions at Layer3 TV , Comcast , Media One and Charter and most recently
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Premium Content
11/07/2019
People
Mark Veyette joined WOW! as svp, IT operations. Veyette has held senior IT positions at Cricket Communications , T-Mobile , Echostar , AT&T Broadband , MediaOne , StarTek , and Argo . — Austin Bonner was
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Premium Content
11/04/2019
WOW! Acting Early to Combat Rising Programming Costs
WOW! is getting ahead of next year’s price increases by implementing a rate increase for some customers in December instead of waiting until first quarter.
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Premium Content
10/25/2019
WOW! Expands Ohio Service
WOW! expanded into Parma, OH, now making services available to nearly 200K potential customers across the state.
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Premium Content
10/03/2019
Teching Out the Customer Experience
At a technical conference like SCTE-ISBE’s Cable-Tec Expo, it’s easy to geek out with acronyms and engineering speak. But sometimes you need to move beyond “techs and specs, and look at speed and ease,” a phrase coined by a Wednesday Expo panel on network management and growth for mid-size and small operators. The network and the rich data it offers can help get service providers to step up their customer service game.
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Premium Content
09/26/2019
Indie Nets Suffering From Higher Retrans Rates
The biggest challenge for an independent programmer isn’t getting its foot in the door of a major operator. It’s convincing that operator that there should be room in the programming budget devoted to independent, diverse voices.