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02/03/2012
Pitney Bowes R&D Now Under One Roof
Danbury, Conn., is the location of Pitney Bowes Inc.’s newly renovated Global Technology Center that will support the company’s customer communications management (CCM) offerings. In 2010, the company’s R&D investment was $156 million. The Center includes approximately 300,000 square feet of space housing a new open lab environment and office space, collaborative team and project […]
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02/03/2012
Survey Sez: Virgin Mobile Best At Prepaid Customer Service
MVNO Virgin Mobile USA won the top spot in the J.D. Power and Associates 2012 Wireless Customer Care Non-Contract Study – Volume 1. The carrier’s overall index score “was significantly higher than the industry average, 735 vs. 698, and Virgin Mobile experienced the largest improvement from last year’s study among all ranked non-contract carriers,” the […]
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02/03/2012
BT Aims For 90% FTTP-On-Demand Coverage
BT has concluded its trials of “FTTP on demand” service in St Agnes, Cornwall, where it was testing the provision of additional fiber to be run on demand to a home or business in a Fiber to the Cabinet (FTTC)-enabled area. During the test, customers got ultra-fast Fiber to the Premise (FTTP) broadband. Previously, FTTP […]
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02/02/2012
SeaChange Prez Departs, Cost Cuts Taken
On the heels of the company’s announcement of $5 million worth of annualized cost cuts in the fourth quarter of its fiscal year, SeaChange President Yvette Kanouff left the fold and will not be replaced. Kanouff served in a variety of roles at SeaChange since joining the company in 1997, including chief strategy officer, before […]
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02/02/2012
OTDR Features Automatic Testing, Long Battery Life
The NOYES M210, a new "inspection-ready" handheld OTDR, available from AFL in time for Valentine’s Day, incorporates a Touch and Test User Interface, menus, user documents and numerous language displays. The device targets the testing and troubleshooting of single-mode and multimode optical fibers.?? "Private and public network operators require that installed fibers be certified to […]
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02/02/2012
VoLTE Inches Closer To Cutover
Voice-over-LTE (VoLTE) technology has taken one step forward with the successful completion of what Qualcomm and Ericsson claim is the first voice call handover from a LTE mobile network to a WCDMA network using Single Radio Voice Call Continuity (SRVCC). SRVCC is a 3GPP specified feature that enables continuity of service by switching to a […]