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Premium Content
06/11/2009
Customer Service
Despite improvement in other studies this year, Comcast and Time Warner Cable were highlighted within the shameful portion of the Customer Service Hall of Shame
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Premium Content
06/11/2009
DTV Doings
Nielsen 's final DTV update counts 2.8mln HHs (2.5% of the TV market) as unready for Fri's DTV transition. Younger, African American and Hispanic homes are
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Premium Content
06/11/2009
On the Hill
House Commerce chmn Henry Waxman (D-CA) and committee leaders released a GAO report on national broadband deployment Wed that recommends the FCC work with the Depts of Ag and Commerce
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Premium Content
06/11/2009
Advertising
TNS Media 's 1Q ad data mirrors Nielsen 's ( Cfax , 6/9) in cable's 2.4% dip and is close in network TV's -4.2%, but other measures were quite disparate. TNS said national syndication grew 0.2%
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Premium Content
06/11/2009
Competition
DirecTV 's extending through weekend play this year its interactive service and 4-in-1 HD mix channel surrounding golf's US Open (Jun 18-21)
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Premium Content
06/11/2009
New Leader
CableLabs ' board selected Paul Liao as the successor to longtime pres/CEO Dick Green , giving the Panasonic vet some large shoes to fill. He's ready and excited. Green "created an entity that has