Griffin has relentlessly worked to transform the customer experience with his teams, finding substantial success across all customer care metrics. They often rank top in the company for the percentage of employees meeting customer care goals. He’s just as focused on growing the happiness of his employees, serving as executive champion of Comcast’s Black Employee Network. When he’s deciding what to watch after a long night at work, series that celebrate diversity are right up his alley. “I recently watched ‘Pose,’” Griffin says. “While the majority of the focus is on the LGBTQIA community, there are other facets of diversity covered very well by this show.”
What does your company/organization do to ensure all employees feel included?
Comcast has done a great job of driving inclusion through the formation of eight employee resource groups to elevate the knowledge of many under-represented groups of employees and their allies.
Which current television show/s best embrace diversity?
I recently watched “Pose.” While the majority of the focus is on the LGBTQIA community, there are other facets of diversity covered very well by this show.