On Becoming an Intrapreneur

By Katina Krittenen
Director of Software Development
Charter Communications

TCC IA Katina Krittenen HeadshotOn my first day at The Cable Center’s Intrapreneurship Academy—or “IA”—I did not know what to expect. I had never thought of myself as being an innovator, but by the end of the program, I had emerged as a new type of leader with a new mindset.

My participation in the IA program strengthened my entrepreneurial skillset, including negotiation and communication skills so I could innovate from within. Identifying the “jobs to be done” for a given project; fostering collaboration and communication between teams to solve complex problems; and building internal relationships to enable quality delivery of products and services, are all new skills I adapted and applied to my work.

Throughout my journey, I learned a lot about myself and was able to identify areas for self-improvement. I am continually leveraging the communication and leadership skills that I learned in IA, especially in “knowing my audience.” This improved my communication skills with business leaders and key stakeholders, and how I translate the technical details behind how the products we build deliver value to our customers.

Demonstrating the innovation process that I learned has given me valuable exposure to executives. I proactively observe technical challenges, innovate on-the-fly with creative problem-solving approaches, and practice techniques to develop new ideas. I credit the skills I learned in the program, and the project I developed, for helping me get promoted to my new role.

My role today requires that I innovate. I manage a team that is responsible for the integration of software design and development projects within Charter Communications. My day-to-day responsibilities require strategic technical design and solutions skills. I help move business initiatives from the ideation phases through development for implementation and delivery for customer use – skills I honed at IA.

I would, and often do, recommend IA to anyone and everyone.

Editor’s note: The Cable Center’s Intrapreneurship Academy consists of two days of on-site training at The Cable Center in Denver, followed by six weeks of online classroom instruction, and concluding with a two-day capstone back at The Cable Center. Classes are held throughout the year. For more information and to register, visit www.intrapreneurshipacademy.org.

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