Senior Director, Technical Operations, Planning & Analysis
Comcast

Promoted this year to senior director of technical operations, planning and analysis, Smith now has an elevated role in standardizing call service reporting across the Comcast footprint, plus overseeing the company’s technical operations application that incorporates work order data, internal trouble-shooting, multiple network monitoring and other automation tools. She also added supervision over cross-functional teams to determine what measurement is needed for new product deployment. A 33-year industry veteran, Smith is active with SCTE, WICT and Cable Tec Games. Of participation in the latter she says, “I especially loved the techs that maybe didn’t do so well the first time, coming back year after year and doing better and better.”

The Daily

Subscribe
Thursday–April 25

Reviews

“Franklin,” streaming on Apple TV+ , new eps Fridays. Most people will come to “Franklin” for Michael Douglas , who plays Benjamin Franklin and is an exec prod, along with heavies like former HBO

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Jun 13
2024 American Broadband Congress Conference Registration is Open!
Jun 26
2024 FAXIES Awards Nominations Are Open!
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Rob Hudgins, [email protected], for more information.