Cloud-Based SMB SaaS Offers One-Stop Shopping

The Sigma Cloud Service Broker, an integrated SaaS service-fulfillment solution for the selection, provisioning and management of SaaS services and applications, is the newest offering in Sigma Systems’ booth at The Cable Show.

The Sigma Cloud Service Broker is built on Sigma’s Service Management Platform and integrates with existing BSS and other back-office systems. It provides SMB end-user portals, order management and provisioning, billing integration and single sign-on (SSO) across a suite of SMB SaaS service offerings. 

Service providers may choose to deploy the Sigma Cloud Service Broker on premises or Sigma can host the Service Management Platform and Cloud Service Broker from the cloud.

"With the Sigma Cloud Service Broker, operators can further solidify their relationships with their SMB customers by becoming a trusted provider and manager of business-critical SaaS services," says President Tim Spencer. "Organizations today are eager to leverage more SaaS services but do not have the time or resources to manage services from different providers. This presents an opportunity for cable and telecommunications companies to offer a much-needed service to their customers while benefiting from the increased revenues that these services can generate."

Other operator-targeted benefits:

>> Order management, provisioning, and entitlement management across all technologies and platforms.
>> Single-source architecture to help eliminate operational silos and the need for multi-vendor OSS solutions.
>> Simultaneous provisioning and support for all on-network and SaaS (off-network) services and applications from a single OSS.
>> Facilitates the process for adding new services via the Sigma Cloud Service Broker’s back-office architecture that enables the API integration to network SaaS services and applications.