The latest in:
ACA Connects
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Premium Content
07/29/2026
NCTC Members Test AI’s Potential
Answering a customer’s billing question costs Conway Corp. about $10.50 when a human picks up the phone. With AI, that drops to $6.50—and 40% of callers never need a human at all.
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Premium Content
07/28/2026
Operators Warm Up to ESPN Unlimited
About 150 of NCTC’s roughly 700 member companies have signed on to offer ESPN Unlimited to their traditional video subscribers—a modest but growing start as the direct-to-consumer product approaches its one-year anniversary, according to Disney’s top distribution executive.
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Premium Content
07/28/2026
ACAC Elects New Board, Honors Three Members
Part of the Independent Show festivities include ACA Connects holding its annual member’s meeting to elect new board members for three-year terms.
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Premium Content
07/27/2026
Cable One CEO: Try Everything
Cable One’s new CEO didn’t take The Independent Show’s mainstage Monday pretending that he had all the answers.
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Premium Content
07/27/2026
FCC’s Trusty Ready to Listen
As ACA Connects gets ready to ditch its annual Washington Summit next year for three fly-in events targeting lawmakers on the Hill, FCC Commissioner Olivia Trusty gave the organization its marching orders: tell us more.
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Premium Content
07/27/2026
Memo From Legal
With AI a prevalent theme at this week’s NCTC and ACA Connects’ Independent Show, general counsel had a few precautions to share at a breakout panel.