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10/18/2012
Use Workforce Management Solutions To Improve Customer Satisfaction, Streamline Operations
With cable operators seeking to stretch their operations budgets, it’s clear that efficient workforce management is a business imperative. Communications Technology spoke to three companies: TOA Technologies, PenguinData Workforce Management Inc., and Trimble Fleet Solutions to see how their solutions benefit MSOs. Customer Is King Putting the customer at the center of the appointment is […]
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10/18/2012
Vecima Enters ‘Green Fleet’ Market
Vecima Networks, a 23-year-old veteran vendor to the cable industry best known for products heavy on DOCSIS and quadrature amplitude modulation (QAM), has surprised the industry by launching a product line that has nothing to do with cable or broadband. Rather, it is designed to help vehicle fleet operators meet the 21st century’s newfangled green […]
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10/18/2012
Cable Ops Explore Managed Cloud Options
Far from ethereal, cloud computing is attracting a solid following across all segments of the communications industry. In the enterprise space, for example, businesses of all sizes steadily are recognizing the performance and costs advantages of a managed-services model over a strategy based on the purchase and upkeep of premises-based equipment. And as cloud computing […]
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Premium Content
10/18/2012
CT Platinum
Among key decision points on deploying metro Ethernet is determining whether the ROI works out, said Jennifer Yohe Wagner , Comcast vp, strategic business procurement at CableFAX sister pub Communications'
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10/16/2012
People Watch 10/16/12
Peter C. Stern, executive vice president/Chief Strategy Officer at Time Warner Cable, will assume additional responsibility as Chief People Officer and leader of Corporate Development. Stern will continue to report to Chairman/CEO Glenn Britt, and he will retain responsibility for shaping the company’s strategy and oversight of its residential broadband and phone businesses. His new […]
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10/16/2012
Global Connections 10/16/12
Belgian service provider Numéricable is using the Calix E7-2 Ethernet Service Access Platform (ESAP) and gigabit passive optical network (GPON) technology to upgrade its service delivery platform in Belgium and Luxembourg. Calix along with optical specialist Arcadiz Telecom will work closely to roll out Numéricable’s new high-speed broadband networks to deliver business services across the […]