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01/27/2003
BIG CHILL DEEP-FREEZES COMCAST SERVICE IN JERSEY
BY SHIRLEY BRADY Operators, for the most part, were spared outages, possible hypothermia and other frozen effects of last week’s continuing severe cold spell in the Northeast. MSOs reported no service problems last week, with the exception of Comcast. Officials at its New Jersey system blamed the winter chill for a power outage that affected […]
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01/27/2003
Selling In the Heartland
BY ANDREA FIGLER Steve Drysdale walks into the Iowa Eye Center in Cedar Rapids, meanders over to the front desk and asks for Jennifer. “Jennifer who?” the not altogether unkind receptionist replies. “Jennifer Scha —, Scha —.” He rolls his eyes. “I don’t even want to try. I’ll butcher it.” Drysdale, 32 years old and […]
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01/20/2003
Big Growth Spurt In a Small Region
BY MAVIS SCANLON Rhode Island is a little state with a big reputation. Unfortunately, that rep is for government corruption. The misuse of public funds ran rampant at the state’s highest levels in the 1980s, a decade in which Mayor Brian Sarault of Pawtucket was also convicted of soliciting bribes from city contractors. The ’90s […]
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01/13/2003
Cox's Launching Pad Salutes the Customer
BY SHIRLEY BRADY During his 16 years overseeing Cox’s Hampton Roads, Va., system, former General Electric engineer-turned-marketer Franklin (but call him Frank) Bowers has won numerous awards for running the most profitable Cox system — but that’s not his only accolade. His subscriber base has mushroomed from 135,000 to more than 415,000 thanks to strategic […]
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01/13/2003
2003 What's in Store for Cable
BY KEITH DUNNAVANT CALL IT THE KILLER APP, BECAUSE, AT LEAST FOR NOW, THE satellites can’t do it. Video-on-demand subscriptions are poised to grow rapidly in 2003. All major MSOs have now deployed some form of VOD; programmers, ranging from ESPN and Discovery, to smaller players, such as Wisdom Television and Atom Films, are providing […]
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01/06/2003
Changing Tunes In Music City USA
BY STACI D. KRAMER Nashville has moved far past the loopy, droopy country music capital portrayed in Robert Altman’s classic film of the same name. Just as country music has evolved over time — think Shania Twain instead of Loretta Lynn — so has “Music City USA.” Today’s Nashville boasts of its NFL Tennessee Titans […]