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11/18/2011
Managing The Cable Tech Force: It’s Not About The Points
How many appointments does the typical cable guy or gal close in a day? Five? Six? Eight? And how many of those visits end up being first-call resolutions? Everyone from the C suite to the dispatchers grapple with ways to streamline truck rolls while making sure to send the right technician with the right tools […]
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Premium Content
11/17/2011
Carriage
Verizon said Wed that it expects to offer FiOS TV subs in NY, NJ and CT MSG channels in HD by mid-Dec. Last week, the FCC
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11/16/2011
Note To Cablecos: Own The Home Network
Home isn’t just where the heart is — It’s where the future growth of the cable industry lies. At least that’s what attendees at yesterday’s opening general session gleaned from the comments of Pat Esser, president at Cox Communications, and Sanjay Jha, chairman and CEO of Motorola Mobility. While some in the industry worry that […]
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11/16/2011
It’s Not Your Imagination: Technology Is Moving Faster
Justin Rattner, vice president/CTO at Intel, predicted as much change will occur in the next 40 years as has occurred in the last 20,000 years, while speaking on a panel at the opening session of the SCTE Cable-Tec Expo yesterday, during which a group of technologists all took a swing at how they plan to […]
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11/16/2011
CTOs Mull The Next Big Thing (And It May Not Be What You Think)
So, what is are keeping the typical cable CTO up at night. Is it new technology? Competition? Network expansion? Moving content to the cloud? The personalization of the customer experience? The answer is: All of the above, and more. According to CTOs tapped to wax poetically on their visions for the future, one element resonated […]
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11/15/2011
Cox Discontinues Wireless Service
Cox Communications announced it will discontinue selling Cox Wireless, its wireless phone service, effective November 16. Cox will continue providing service for its wireless customers through March 30, 2012, and special offers will be available to Cox Wireless customers to ease their transition to another wireless provider. “Cox is working to make this transition as […]