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02/01/2004
The Bottom Line on Batteries
Some of the weakest links in today’s cable systems are standby power supplies. Yet their importance in the network is ever-increasing. Preventive maintenance pays for itself by adding life to your batteries, reducing truck rolls and increasing customer retention.
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02/01/2004
Farewell, Memories and Western Show Picks
If there’s been one constant in our industry, it’s change. One of those changes is the demise of the Western Cable Show, the last of which took place in December at the Anaheim Convention Center.
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02/01/2004
Death of the 'Cable Guy'
With proper training and quality assurance programs, cable operators can provide their techs with tools for improving customer satisfaction.
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02/01/2004
Call of the Wired
Content drives communications technology. No, duh, right? The more content your subscribers have—or want—the mightier your networking knowledge must become.
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02/01/2004
Solving TV Loudness Problems
As TV viewers, we’ve all experienced the annoyance of sudden jumps or drops in volume at a commercial break or between channels. So we reach for our remotes, again and again.