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Premium Content
08/26/2013
Customer Service
DISH and DirecTV , placing 207th and 212th, topped most of their cable competitors in terms of customer service, according to Temkin Ratings by customer experience research firm Temkin
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Premium Content
08/26/2013
Day 21
“I hope for Verizon's sake that they didn't sign that, but if they did, I'm glad for us because we'll compete that much better against them when we finish our deal,” said Melinda Witmer
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Premium Content
08/26/2013
TLC Changes
Big changes at the programmer, with the net confirming a Deadline report that Amy Winter has stepped down as gm but will remain as evp, brand marketing. Winter became gm in Feb '11, and counts
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Premium Content
08/26/2013
Summer Time: Cable Continues to Chip Away at Broadcast
Cable's usually sizzles in the summer, and with only a few days remaining, it looks like this year was no exception. Household share for ad-supported cable was up more than 5 points from a year ago and
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Premium Content
08/23/2013
Top DVRed Cable Shows – Week of 8/19/2013
Just like top cable show ranks during the week of Sept 2, A&E’s "Duck Dynasty" dominated cable in time-shifted viewership (live+7) differential from Aug 19 – 25. Well back in a respective 2nd and 3rd were AMC Network’s "Breaking Bad" and TNT’s "Rizzoli & Isles." A&E’s "Longmire" notched 4th, followed by USA’s "Suits" and TNT’s […]
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Premium Content
08/23/2013
Top DVRed Cable Shows – Week of 7/29/13
Thanks to their crime and sci-fi series, TNT and USA shined during the week of July 29. TNT’s "Rizzoli & Isles" grabbed the top spot with nearly 8mln P2+ (Live+7), beating A&E’s "Longmire," which attracted nearly 5.9mln. HBO’s "True Blood" placed 3rd, besting 2 TNT series, "Falling Skies" and "Major Crimes." USA’s "Burn Notice" and […]