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Research

➢ Two-thirds of consumers believe home internet providers (64%) and mobile phone/wireless providers (66%) are performing well in the current crisis.

➢ Some 32% of households say they are concerned about their vurrent home internet service in terms of reliability, speed and connection.

➢ 24% of those households contacted customer service since the beginning of the crisis, mainly for issues around network reliability and performance.

➢ While 63% of consumers are currently happy with their internet service, 16% are still considering switching soon.
(Source: EY)

Quotable

“Three months ago, I could have answered any questions about my business. I don’t know now, but I can tell you this: I’m dying for live sports… live fans is a big part of any sport. I think it’s what makes it so exciting and so fun whether you’re there live or watching on TV, but the reality is we’re in a position now where you can’t have fans there. I think people just want to see some live competition… I feel bad that [the MLB and NFL] can’t come back…Listen, it’s expensive. You’re going to lose your live gate, which is millions and millions of dollars… And it’s going to cost you a lot of money now to put on the sport, to make sure that it is safe. It can be done. The question is are they willing to do it. – UFC pres Dana White on CNBC’s Closing Bell

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