Perhaps a less-talked about aspect of the Comcast/Time Warner Cable merger is business services. Not the sexiest subject, but Comcast’s $3.5bln commercial services segment stands to get even bigger under the acquisition, especially on the enterprise side covering large businesses. Comcast CFO Michael Angelakis and other execs touch on this topic, WiFi and Neflix at the Morgan Stanley 2014 Technology, Media and Telecom Conference Tues.

More top stories in today’s CableFAX Daily:
 
Verizon is in talks with content providers to launch an OTT video service, chmn/CEO Lowell McAdam said at the Morgan Stanley conference Tues. More on the OTT video plan here.
 
It took months for DISH and Disney to sign on the dotted line, and the implications of their multi-year deal are still being hashed out. Here are a few takeaways.
CBS launched dynamic ad insertion for its on-demand programming via Canoe.

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Verizon Testing Enhanced Customer Service Tools

Verizon is making major upgrades to its 5G networks, and in anticipation of potential problems, it is also working on how to improve its customer service experience. In a video posted to the Inside Verizon

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