Managing a region’s day-to-day operations is tough enough, without hurricanes making the job that much harder. Once Hurricane Michael struck Florida as a category 4 storm last October, Smith and her team worked tirelessly to restore networks in the Panama City market. They were successful, bringing the area back to life in record time. Comcast was able to restore services to more than 80% of impacted customers within the first 19 days following the hurricane. Smith’s ability to persevere through any situation also led her become an accomplished equestrienne. She competes in “Hunter” and “Jumper” events along the East Coast.