Among the reasons Griffin is such an inspiring leader is he understands people as well as he understands cable operations. He sets a positive tone for his entire team, and together they’re actively transforming the customer experience for Comcast’s Beltway region, including Washington, DC. Griffin understands how to motivate employees to deliver the customer experience people want. He’s a fan of direct, honest feedback, which he also uses as a mentor. “Often, I will ask the mentee to participate in a 360 degree self-assessment,” he says. “We then use the information to decide which behaviors and areas we should focus on based on the outcome of the assessment.”

The Daily

Subscribe
Wednesday–September 17

Wrestlepalooza: ESPN Is New WWE Home, But Not For All Pay TV Subs

ESPN will air “Wrestlepalooza,” its first WWE premium live event [PLE], on Saturday, but not all ESPN subs will have access to the event.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.