VP, Human Resources
Time Warner Cable – Wisconsin

Given Holland’s advocacy for front-line customer service staff, it’s fitting she felt her biggest achievement in the past year was partnering with her local senior line executive to meet with 1,800 front-line employees in small groups of 25-30. “They were a combination of sharing information and listening sessions. It took a few months, but the time commitment was well worth it,” she says. Holland doesn’t leave home without her iPhone. “I am not constantly on it, but can’t imagine not being able to be in touch whenever I choose.”

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Wednesday–September 10

O’Rielly’s TMT Whiteboard: Giving Congress Its Due

Given the renewed attention on these authoritative lines after the proper demise of the Chevron Doctrine and other court actions, everyone involved in communications policy should consider Congress in its proper light and be willing to present extraterritorial ideas to the rightful place for dissection.

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