Title: SVP, Beltway Region, Comcast Cable

Years in Cable: 29

Education: Undergraduate, Columbia College; Certificate in Management, University of Michigan

Best Advice in 7 Words or Less: It really, really is all about people.

In 2014, Coughlin focused on a fostering a strong employee culture to create an excellent customer experience. Also, during the last 12 months, he oversaw the launch of X1 DVR with cloud technology and live in-home streaming to X1 customers. He also propelled Beyond School Walls, a workplace mentoring partnership with Big Brothers Big Sisters that helps at-risk youth reach their fullest potential through one-to-one matches with Comcast employees.

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Tuesday–February 17

Optimum, Fubo Highlight Need for Video Simplicity and Value

At a Paley Media Council event held Tuesday in NYC, Optimum Chairman/CEO Dennis Mathew and Fubo CEO David Gandler agreed that rule No. 1 in today’s pay TV business is: know the customer and build for them.

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