When a cable operator rents a set-top box to a customer, it’s essentially an unsecured loan—and that’s a lot of trust, especially in the digital age. Enter SubscriberWise, which offers predictive analytics software that quickly and legally performs a series of checks against databases and identity records. In real time, SW generates a score CSRs can use to determine the deposit a customer must pay. It’s especially helpful for small and mid-size ops. Said BendBroadband CEO Amy Tykeson: “Every day I’m grateful we launched [SubscriberWise].” ImOn Communications of Iowa has seen a “drastic reduction… more than 50%,” in “the number of accounts we disconnect for non-pay,” said ImOn President Patrice Carroll. Another fan: NCTC. And that’s good enough for us.

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Levin Reads Tea Leaves on Starlink’s Place in BEAD

New Street Research analyst and Brookings nonresident senior fellow Blair Levin has been peppered with all sorts of questions about Donald Trump’s second term as president.

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