Steve Weed

Title: CEO, Wave Broadband

Years in Cable: 34+

Education: Harvard Business School

Best Advice in 7 Words or Less: Happy employees create happy customers.

 

Steve Friedman

Title: CFO, Wave Broadband

Number of Years in Cable: 34+

Education: BS, Accounting, University of Southern California

Best Advice in 7 Words or Less: Think on behalf of the customer.

 

Wayne Schattenkerk

Title: CFO, Wave Broadband

Number of Years in Cable: 14

Education: BS Accounting, University of Notre Dame; MBA, University of Washington

Best Advice in 7 Words or Less: Figure out how to best enjoy life.

In 2012, Cablefax honored Wave Broadband with its Independent Operator of the Year Award, noting Wave’s ongoing pledge to customer service and dedication to making sure there’s a great group of people working both at customer service centers and in the field. Fittingly, Weed, Friedman and Schattenkerk were on hand to accept the accolade. Three years later, the three still complement each other, which leads to maximum effectiveness. Schattenkerk brings financial expertise and a focus on the customer to his position. Weed recently signed a letter of intent regarding Wave’s interest in taking over operations of the struggling Click. Friedman, who rounds out the trio, is known for his tireless work regarding raising the visibility of retransmission consent overhaul. Synergy at its finest.

 

Friedman

Should the industry embrace or reject “virtual MSOs” and why? Embrace, to enhance customer choice over a programming model controlled by programmers without regard to the customer.

I wish Congress would just… think of the issues with the public in mind.

Twitter, Instagram or Snapchat? Twitter

Favorite vacation spot: Any baseball stadium

My favorite business/motivational book: Bo’s Lasting Lessons by John Bacon (Bo Schembechler)

 

Schattenkerk

Should the industry embrace or reject “virtual MSOs” and why? Embrace—it is filling a customer need, and offering them another choice.

What’s your favorite screen? My laptop

Apple iWatch or Rolex? Neither

Favorite vacation spot: Wherever it is warm and the diving is good!

Desert island album: Jimmy Buffett – A1A

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