VP, Tech Ops
Comcast, Michigan Region

More than 20 years experience in engineering and operations have prepared Thomas for his current challenge overseeing Comcast service techs across Michigan, serving more than 1.2mln customers. Two examples of his leadership: his integration of Symbol Mobile Devices, which improved appointment consistency and diagnostics; and the rapid-response teams launch, enabling same-day and next-day installations in advance of the DTV transition deadline.

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Friday–January 14

Some Operators Ending QAM Video, Forcing IPTV Switch

While many consumers are choosing to drop traditional cable video service, a few operators, including Cable One and GCI, are giving them a push to IP video.

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Calendar

Jan 21
Cablefax 100 – 2022 Nominations Due: January 21, 2022
Mar 11
The FAXIES 2022Entry Deadline: March 11
Apr 1
Cablefax Top Ops – 2022Nominations Due: April 1, 2022
Jun 3
The Diversity List – 2022Nomination Deadline: June 3
Aug 12
Most Powerful Women – 2022Nominations Due: August 12
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