Sharmila Ravi
Since joining Comcast in 2005, Ravi has influenced many of the MSO’s important rollouts, including Caller ID to the TV and PC. Ravi counts “launching fastest speeds and WiFi to our customers while cutting customer reported troubles in half” as a major accomplishment over the last year. She is deeply involved in South Indian community activities/awareness programs, volunteering and coordinating fundraisers for many Indian American charity organizations.
What’s your biggest professional accomplishment in the past 12 months?
Launching fastest speeds and WIFI to our customers while cutting customer reporter troubles in half.
Best business advice you’ve received?
Let the data speak for itself.
How do you define diversity?
Encouraging different thinking and ideas beyond a person’s physical/mental characteristics.
How can cable better support diversity?
Continue to encourage Women and people of color taking more senior and involved roles in the industry.
What’s been the biggest story in cable this year?
Broadband becoming a lifeline for customers over traditional video.
How do you define success?
Excelling at what you love.