Title: Chairman & CEO, Time Warner Cable
Years in Cable: 11
Education: BA, Brown University; JD, Columbia Law School
Title: COO, Time Warner Cable
Years in Cable: 23
It’s all about the last mile. At press time Charter was within a whisper of finalizing its $56 billion purchase of Time Warner Cable, a quest that’s kept Marcus and Jain staples in the business headlines for more than a year and no doubt will redefine the way consumers access television and the Internet in a new competitive landscape. Marcus, who’s sat atop the TWC empire for less than two years, has steered the company ably through a negotiations process that has defined his tenure thus far. Equally focused on the merger, while overseeing TWC operations, is Jain. The two have led the MSO through a performance turnaround that drew praise from Wall Street as TWC Maxx hits more markets.
Favorite charity you work with: I serve on the Board of New Alternatives for Children, a non-profit that supports children with special medical needs at home.
My cable industry mentor and why: Glenn Britt. He was a thoughtful and visionary leader and a great friend.
I watch the majority of programming on this device: Samsung 65-inch TV
Favorite vacation spot: Ixtapa
Hoverboard, driverless car or drone: Ride a bike, save the world.
Favorite vacation spot: Vermont with my family
My Starbucks order: Coffee will never touch these lips.
What should cable do to improve its image? Be humble and all about the customer.