VP, Customer Care
Comcast Cable Beltway Region

Frazier has risen from Call Center Supervisor to VP of Customer Care at Comcast, and works to ensure his team is properly aligned with the goals and expectations of the company. One of his main roles is to create clarity, so team members know their business objectives and then can meet them. He also wants to explore social media platforms. “In our current business environment, employees look for various ways to communicate, interact and receive the information they need to be successful,” Frazier says. “I want to ensure that each member of my team has access to the information they need, how they need it – and that they understand the message the same.”

The Daily

Subscribe

Doing Good

BET is doling out $100,000 in microgrants to 10 Harlem businesses and non-profits to continue their recovery from COVID-19 and to honor the entrepreneurial spirit of Soul Train’s

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Dec 3
Cablefax Program Awards Call for Entries
Dec 7
Most Powerful Women Celebration Register to Join Us in NYC to Celebrate!
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact John@cynopsis.com for more information.