Taylor is steering Cox through a three-year plan to establish centers of excellence to push greater integration of talent management and strategic leadership across the company’s regions. She has played a vital part in the creation of Cox’s company-wide mentoring program and, most notably, she redesigned the talent review and acquisition process, allowing for top employees to remain within the company. Next on Taylor’s agenda is an HR support model for the centers of excellence, to include standardizing systems, goal and performance management and much more. And she doesn’t just talk the talk when it comes to recruiting a diverse staff. Taylor serves on the board of the Cable and Telecommunications Human Resources Assn., NAMIC and the WICT Advisory Council.