Philip Nutsugah
Nutsugah, who manages Cox’s product lines for broadband, home automation and more, has helped increase Cox’s broadband speeds across the company’s nationwide markets. He was also integral to securing a partnership with Sunnyside Unified School District and Connect2- Compete, Cox’s low-income Internet service. “The number of devices connected and using the Internet is exploding, which represents both new business opportunities as well as a challenge in meeting new expectations of customer service,” he says. Nutsugah is also a board member of Camp Twin Lakes, an Atlantabased nonprofit organization dedicated to improving the lives of children with disabilities, and he’s active with Cox’s Corporate Diversity & Inclusion Council as well as the company’s Enterprises Mentoring Program.
What’s been your company’s biggest innovation this year?
The launch of 1 Gig broadband services for our residential customers.
What qualities do you look for when making a new hire?
A balance between being results driven, the ability to build strong relationships, the ability to influence and the ability to be a change agent while possessing leadership qualities.
Name one emerging trend in cable we should all have our eye on.
The Internet of Things. The number of devices connected and using the Internet is exploding, which represents both new business opportunities as well as a challenge in meeting new expectations of customer service.