VP, Operations, Central New Jersey
Comcast

Operating in a highly demanding system with some of the highest per-customer revenues in the industry, Biava’s team delivered the best year-over-year improvement in customer satisfaction scores for all of Comcast. Being named a recipient of the 2011 NAMIC Luminary award was “truly an honor,” he says. “I will try to continue to live up to the award.”

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Addressable Making Progress on a National Scale

With upfront presentations in full swing this week (virtually, natch), networks are pulling out the glitz to promote their advertising opportunities over the next 12 months.

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