VP, Operations, Central New Jersey
Comcast

Operating in a highly demanding system with some of the highest per-customer revenues in the industry, Biava’s team delivered the best year-over-year improvement in customer satisfaction scores for all of Comcast. Being named a recipient of the 2011 NAMIC Luminary award was “truly an honor,” he says. “I will try to continue to live up to the award.”

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Tuesday–December 23

CFX Review: The Five Industry Stories that Defined 2025

Sometimes, to look forward, you’ve got to look back. As we head into 2026, the CFX editors reflect on the year that was, recapping what they believe were the five biggest stories of the past 12 months.

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