Paul Biava
By
| February 5, 2014
VP, Operations, Central New Jersey
Comcast
Operating in a highly demanding system with some of the highest per-customer revenues in the industry, Biava’s team delivered the best year-over-year improvement in customer satisfaction scores for all of Comcast. Being named a recipient of the 2011 NAMIC Luminary award was “truly an honor,” he says. “I will try to continue to live up to the award.”