VP, Operations, Central New Jersey
Comcast

Operating in a highly demanding system with some of the highest per-customer revenues in the industry, Biava’s team delivered the best year-over-year improvement in customer satisfaction scores for all of Comcast. Being named a recipient of the 2011 NAMIC Luminary award was “truly an honor,” he says. “I will try to continue to live up to the award.”

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CFX Download Catches Up with CableLabs

CFX Download sits down with CableLabs EVP/CTO Mark Bridges to talk about the research firm’s new QbD partnership with Zoom

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