It was another busy year for Bergman, one of the highest-ranking female execs on the operator side of the business. Ask for her biggest point of pride for 2014, and she’ll point to the efforts of the Bright House team to improve customer care and strengthen the operation. On the engineering/platform side, she’s proud of companywide billing standardization and migration, which positively impacted customers and employees. How does Bergman define success? “I always think success really comes down to how I feel about myself, and my actions, when I look in the mirror each night,” she says.
How can cable do better job at supporting the industry’s women?
We can do better at embracing what women can bring to our industry. The Kauffman Foundation recently reported that when women run tech companies, they achieve a 35% higher ROI than their male counterparts. Let’s encourage and support female-led entrepreneurialism at one end of the spectrum, and on the other end, it would be great to see more successful and proven female senior executives added to corporate boards.
How do you define a successful career?
I always think success really comes down to how I feel about myself, and my actions, when I look in the mirror each night. Do I feel good about myself and about how I lead my day?
Best trick for maintaining the personal-professional life balance?
I seek happiness and contentment rather than “balance.” To achieve this, I have found it particularly helpful to embrace the decisions I make, move forward without regret and make sure I enjoy each moment.
When not in the office, where are we most likely to find you?
When I am not in the office, I am most often with my family – enjoying the outdoors or sitting in a coffee shop.