Senior Manager, Field Operations, Cox Communications

Wiggins is out ahead of the pack developing digital capabilities to deliver the Cox experience to customers. Within the last year, he implemented new methodology to distribute change impact forecasting and project delivery responsibilities across dedicated management personnel, and built a new model to capture voice of the field and ensure proliferation of information throughout the organization. This techie also retains a great old-fashioned habit: writing hand-written notes of appreciation.

 

What is one habit that makes you most successful?

Taking the time to write handwritten notes of recognition or appreciation.

 

What tech item or social platform could/couldn’t you live without?

Waze – it’s a lifesaver in Atlanta traffic.

 

What three things make you most successful?

-My Ability to Build Relationships

-Hard Work & Attention to Detail

-Staying True to Myself

The Daily

Subscribe

Ratings

March Madness is here, but it looks like the college basketball hype has been around throughout the regular season. ESPN had its most-watched season of men’s college basketball since 2014-15, averaging 1.1

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Mar 13
2026 Cynopsis Sports Awards Presented in partnership with Cablefax
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact us at marketing@cynopsis.com, for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.