Senior Manager, Field Operations, Cox Communications

Wiggins is out ahead of the pack developing digital capabilities to deliver the Cox experience to customers. Within the last year, he implemented new methodology to distribute change impact forecasting and project delivery responsibilities across dedicated management personnel, and built a new model to capture voice of the field and ensure proliferation of information throughout the organization. This techie also retains a great old-fashioned habit: writing hand-written notes of appreciation.

 

What is one habit that makes you most successful?

Taking the time to write handwritten notes of recognition or appreciation.

 

What tech item or social platform could/couldn’t you live without?

Waze – it’s a lifesaver in Atlanta traffic.

 

What three things make you most successful?

-My Ability to Build Relationships

-Hard Work & Attention to Detail

-Staying True to Myself

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Monday–September 21

Supply Chain: Fiber Demand Skyrockets in Age of COVID

Broadband and cable operator are running into supply chain problems as they embark on construction—particularly for fiber.

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