Who would have thought that interacting with your cable company’s customer support regime could be so fun? MediacomConnect MobileCARE mobile app even lets customers use voice activation to access menus quickly and avoid frustration, with billing widgets and customer service appointment tools that make cable customer service feel more like Uber than, well… cable customer service. A “health check” function can even look for area outages and network problems. This is one slick app.

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Friday–September 12

Father of Cable Modem’s Untold Story in New Book

September seems to be the unofficial month for industry book releases, but when it comes to Rouzbeh Yassini-Fard’s “The Accidental Network,” it has taken years to get around to explaining how his struggling LANcity created the cable modem and transformed the internet forever.

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