Dillman’s background makes her well suited to keep QVC at the forefront of innovation. She has led world class IT teams for more than 20 years, having served in senior exec positions on information and IT at GP and Walmart. Her trick for maintaining the personal-professional life balance? “I have a keen eye for detail and like to map things out as I go to stay on top of business while also mingling in time to relax and enjoy life outside of the office,” she says.
What’s the most important aspect of mentoring?
The most vital part of mentoring is really getting to know my team members. It is important for me to understand where they came from, what led them to where they are today, and what interests them; on a personal and professional level. So, when sitting down with someone new, I try to discover their ‘special skill’ or strength and from there, I strive to nurture and encourage their talents.
What/who inspires you at work? What/who inspires you outside of the office?
In and out of the office, I am passionate about the health care realm. From April 2006 through July 2009, I served as the executive vice president of benefits and risk management for Wal-Mart Stores, Inc. With this role, I led the charge in employee health care reform and advocated for a broader range of low-cost insurance options. Ever since, I have been committed to improving employee health care through the use of technology.
Best trick for maintaining the personal-professional life balance?
As important as it is to get involved and participate in as many projects as you can, be sure to know your own limits and set boundaries for yourself. I have a keen eye for detail and like to map things out as I go to stay on top of business while also mingling in time to relax and enjoy life outside of the office.