Pearce has created tactical plans to optimize call center efficiencies including work force management and cloud routing. She’s led the development and deployment of a new inbound sales compensation plan for the Central Division while leading efforts to structure real time reporting across the inbound call center teams. Meanwhile, Pearce continues to drive operational efficiencies, leveraging technology to mitigate costs and drive incremental sales including cloud-based routing. Pearce is also a Trustee for Whitefield Academy, a former board member of Families First and a recipient of the Board of Directors Network Award.

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Wednesday–September 17

Wrestlepalooza: ESPN Is New WWE Home, But Not For All Pay TV Subs

ESPN will air “Wrestlepalooza,” its first WWE premium live event [PLE], on Saturday, but not all ESPN subs will have access to the event.

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