Kristin Dolan

Title: COO,
Cablevision Systems
Education: Bachelor’s, State University of New York at Albany; Master’s in publishing (concentration in marketing), Pace University; currently candidate for Master’s in English literature
Years in Cable: 24

Brian Sweeney

Title: President, Cablevision Systems
Education: BA, University of Virginia; MBA in finance from the Wharton School at the University of Pennsylvania
Years in Cable: 21
Best Advice: Remember to have fun.

Managing Cablevision’s Optimum Services had Dolan overseeing increased broadband speeds for Optimum Online customers, the expansion of WiFi and TV to GO services, and enhancements to Cablevision’s cloud-based DVR service that now allows customers to record 10 shows at once. By coordinating efforts across Cablevision’s business groups, Sweeney helped the company enhance a whole lot of products—multi-room DVRs, increased broadband speeds, improved WiFi, a new program guide and an expanded Optimum App—while also reducing the number service and repair calls. Their combined emphasis on customer service also involved short-form messaging on the Optimum Channel and a new system that alerts customers to outages and let them know when the issues should be resolved.

Dolan

I watch the majority of programming on this device: Connected TV

The biggest innovation in cable over the last year: Managed routers with dual SSID

Frank Underwood or Nick Brody? Frank Underwood

The technology that will most benefit cable over the next year is: Cloud-based anything

Oscars or Grammys? Grammys

Desert island album: Grateful Dead, Europe ’72: The Complete Recordings

Dish I can make and that would impress a celebrity chef: Stuffed artichokes

My favorite business/motivational book: The Product Manager’s Handbook by Linda Gorchels

Sweeney

The biggest innovation in cable over the last year: It’s all about the customer!

John, Paul, George or Ringo? Paul

Frank Underwood or Nick Brody? Who?

Twitter or Instagram? Twitter

Oscars or Grammys? Grammys

Beach or mountains? Beach

Favorite TV show as a kid: ”Gilligan’s Island”

The Daily

Subscribe

Last Stop: C-SPAN Retires Iconic Bus

After 26 years on the road, the C-SPAN Bus is staying parked for good with the road show moving online.

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Jun 10
The FAXIES Awards – Virtual CelebrationSave the Date! - June 10, 2021
Jul 16
Diversity List – 2021 Nominations Due: July 16, 2021
Sep 10
Most Powerful Women – 2021 Nominations Due: Sept 10, 2021
Dec 7
Most Powerful Women CelebrationSave the Date!
Full Calendar

Jobs

Seeking an INDUSTRY JOB?
VIEW JOBS

Hiring? In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors, The result will be an even more robust industry job board, to help both employers and job seekers.

Contact John@cynopsis.com for more information.