Jim Samaha
By
| January 29, 2014
SVP, Keystone Region
Comcast Cable
Best Advice: Ask yourself, “Is it reasonable?”
Samaha has fueled continued improvements in employee engagement and has formulated and processed changes that have improved the customer experience, from shorter appointment windows for technicians to new Call Center technology. He has been instrumental in guiding the field response to flooding throughout the central and eastern parts of the Keystone Region.