Campbell excels both at finding new ways to use technology to connect customers to things they care about, and internally inspiring innovation and teamwork within Cox. In addition to making Cox Homelife available across all Cox regions this year, she has focused on aggressively deploying residential gigabit Internet service. She knows Cox’s success is a company-wide effort. “Our front line people inspire me every day,” she says. “Their commitment to providing a great customer experience is heartwarming.” Campbell’s dedication to move beyond customer satisfaction and turn customers into brand ambassadors is reflected in her emphasis on making the company’s technology user-friendly and reliable.

 

What are the biggest growth areas for women in cable?

I think there are tremendous opportunities for women in operations. As companies consolidate markets the need for great leaders to manage big geographies will grow.

 

What/who inspires you at work? What/who inspires you outside the office?

Our front line people inspire me every day. Their commitment to providing a great customer experience is heart warming.

 

Your favorite trick for unwinding?

A nice glass of Pinot Noir.

The Daily

Subscribe
Friday–December 13

FCC Launches Update to Broadband Health Map

The FCC updated its Mapping Broadband Health in America platform Friday to include new variables to better examine maternal health. Now, the platform allows users to visualize and survey

Read the Full Issue
The Skinny is delivered on Tuesday and focuses on the cable profession. You'll stay in the know on the headlines, topics and special issues you value most. Sign Up

Calendar

Apr 16
Cablefax 100 Awards Nominations Open November 13th, 2024.
Full Calendar

Jobs

Seeking an INDUSTRY JOB or hiring for one?
VIEW JOBS

In conjunction with our sister brand, Cynopsis, we are offering hiring managers a deep pool of media-savvy, skilled candidates at a range of experience levels and sectors. The result will be an even more robust industry job board, to help both employers and job seekers.

Contact Carley Ashley, [email protected], for more information about posting a job on the website and our Jobs newsletter, sent twice weekly to 85,000 media professionals.