VP, Customer Care
Comcast, Greater Boston Region

Gadsen has built an organization of more than 1,300 employees under a newly created operating group with 1.8mln customers in Massachusetts, New Hampshire and Maine. And as if that wasn’t enough, she has also developed tools and protocols to improve the customer experience. A civic-minded leader, she previously served as a Big Sister.

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Charter CEO Talks Broadband Moves, Next Steps for Video

For Charter CEO Chris Winfrey, when you push one-time events aside, the underlying trend for subscribers is actually slightly better YOY.

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